Addressed Challenges in PBSA

High Resident Turnover and Occupancy Challenges

PBSA providers often grapple with maintaining stable occupancy. Factors like financial constraints, academic pressures, and limited support can push students to seek alternative living arrangements. Fostering a sense of belonging and community is key to keeping residents satisfied and reducing turnover.

Roommate Conflicts & Room Changes

Conflicts among student residents require significant staff resources and can greatly impact property operations. Room-change requests or dissatisfaction can escalate if underlying issues aren’t addressed promptly, leading to further challenges in maintaining a positive living environment.

Low Roommate Satisfaction

A low level of satisfaction among student residents can stem from everyday roommate friction and lack of community-building initiatives. When students don’t feel comfortable or supported in their housing environment, it undermines the overall resident experience and your property’s reputation.

Low Community Engagement

Encouraging students to actively participate in property-organized events and fostering strong peer connections can be daunting. Effective engagement strategies help create a sense of belonging, elevate resident satisfaction, and strengthen your property’s appeal in a competitive market.

The Coly Solution

Coly is a powerful add-on designed for PBSA providers. By leveraging advanced technology and psychometrics, Coly boosts roommate satisfaction, reduces conflicts and room changes, and nurtures a vibrant, supportive community. These benefits ultimately enhance your brand and bolster occupancy.

Step 1: prepare

Prepare Residents for a Shared Living Experience

Psychometric Assessments
Residents complete Coly’s 10-minute assessment, built on the gold-standard Big Five and PVQ frameworks.
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‍Personalized Coly Profiles
Each resident receives a unique profile offering deep insights into their personality and values, along with practical tips for self-awareness and a more harmonious shared living experience.
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On-Demand Support
Residents can revisit their profile anytime for guidance on resolving roommate challenges or personal growth, reducing the workload on PBSA staff.

step 2: match

Build Compatible Units with Personality-Based Matching

Identify Compatible Roommates
Coly’s matching engine pairs residents based on compatible personalities and values.
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Flexible Matching Options
Either let residents pick roommates through a self-selection tool or use Coly’s auto-fill feature to efficiently place them in the best-fitting units.
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Room-Change Matching
When room-change requests surface, leverage the matching engine to swiftly and accurately reassign residents, ensuring smoother transitions and maintaining a positive environment.

Step 3: Engage

Engage Your Community

Tailored Insights
Provide property managers and student residents with customized insights, including group personality breakdowns.
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Engagement Support
Use Coly’s data to design community-building events and activities that resonate with each group’s characteristics, driving deeper connections among residents.
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Continuous Feedback
Collect ongoing feedback on roommate satisfaction to proactively address concerns, reduce conflicts, and strengthen the overall resident experience.